Privacy Policy
Introduction
CompleteScan Biolabs LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard any information you provide when using our website.
Information We Collect
We may collect personal information such as your name, phone number, email address, and any details you provide through contact forms or appointment requests. We may also collect basic technical data such as IP address, browser type, and website usage information to improve user experience.
How We Use Your Information
The information we collect is used to respond to inquiries, schedule appointments, improve our website, and communicate important updates. We may also use your information to provide better support and enhance overall service quality.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared when required by law, or when necessary to fulfill a request or service through authorized and secure processes.
Data Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While we implement appropriate security measures, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings if preferred.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies separately.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable laws. You may contact us if you wish to make such a request.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates your acceptance of those updates.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us using the information provided on our website.
SMS Communication Policy
We may collect your phone number for SMS communication purposes when you voluntarily provide it through our website forms, appointment scheduling, or direct contact.
By providing your phone number, you consent to receive SMS messages from Complete Scan Biolabs related to:
Appointment reminders
Follow-up messages
Service or account notifications
Message frequency may vary. Standard message and data rates may apply depending on your carrier.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.
We do not share SMS consent or phone numbers collected for SMS communication with any third parties or affiliates for marketing purposes.